Frequently Asked Questions
Here you can find Quick Answers to some of the Most Frequently Asked Questions quickly.
Browse FAQ Categories
🚗 Buying a Car
🚙 Selling a Car
💰 Car Finance
🛡️ Car Insurance
✨ Aftermarket Protection
What should I check before buying a used car in Australia?
Before buying a used car, it’s important to review its PPSR (REVS) report to confirm it’s not under finance or written off, and to check service history, condition, and odometer readings. Doing this helps ensure you’re buying a reliable vehicle at a fair price.
How do I know if a car is priced fairly?
Research recent market values for similar makes, models, and kilometre ranges to gauge what’s reasonable. At Car Buyers Assist, our car buying service can often secure better pricing than buying direct from a dealer, thanks to our national buying team and access to fleet-level pricing.
Can Car Buyers Assist help me buy a car interstate?
We don’t arrange transport or registration transfers, but our team can source competitive pricing on new and select used vehicles nationwide. You can then handle the purchase, delivery, and registration directly with the seller or dealer once you’ve secured the deal.
Is it better to buy from a dealer or private seller?
Dealers offer statutory warranties and consumer protections, while private sellers often have sharper prices. It depends on your priorities — our team can help you compare vehicle options and pricing so you make the best choice for your situation.
How long does the car-buying process take?
Once you’ve provided details of your preferred make and model, our car buying team can obtain competitive pricing quotes within a few days. From there, you can finalise your purchase directly with the dealer or seller knowing you’ve secured a great deal without the stress of negotiating.
What’s the best way to sell my car quickly and safely?
Car Buyers Assist partners with a specialist dealer tendering network that helps you sell your car fast and hassle-free. We submit your vehicle details to a panel of licensed dealers who compete to make their best offers — giving you the power to accept or decline with no obligation.
How do I know what my car is worth?
Our partnered car buying service gathers real dealer offers based on current market demand, giving you a true reflection of your car’s value — not just an estimate. This means you’ll know exactly what dealers are prepared to pay right now.
Can I sell my car if it still has finance owing?
Yes — our trusted partner manages all loan payout and settlement arrangements directly with your lender. Car Buyers Assist facilitates the entire process to make it a quick and simple sale and ensures your details reach the right team so you can sell your car even with finance attached.
What paperwork do I need to sell my car?
You’ll need standard documentation such as proof of ownership, registration papers, and photo ID. Our team makes the introduction and guides you through the simple process so everything is handled correctly and securely by our partnered buyer network.
How long does it take to sell my car through Car Buyers Assist?
Once your car details are submitted, you’ll usually receive competitive dealer offers within 24–48 hours. After accepting an offer, payment and collection are managed directly by the buyer — giving you a fast, convenient, and transparent way to sell.
What’s the easiest way to get approved for car finance?
The fastest approvals come from providing full income and ID documents upfront. Our team works with multiple lenders to match your situation, ensuring the best chance of same-day car finance approval and the best finance package for you!
How much can I borrow for a car loan in Australia?
That depends on your income, expenses, and credit profile. We do all the legwork to assess your application across banks, mainstream and specialist lenders to find the maximum approval amount with the best interest rate BEFORE we touch your credit file.
What’s the difference between a secured and unsecured car loan?
A secured car loan uses the vehicle as security, usually giving you a lower interest rate. Unsecured loans don’t use the car as collateral but can be ideal for older or private-sale vehicles.
Can I get car finance if I’m self-employed or a contractor?
Absolutely. We specialise in self-employed and ABN car finance meaning we can often get a low doc finance approval which requires no financials at all or even if you don’t quite qualify for that we can use bank statements or accountant letters instead of full tax returns. Our goal is to get you approved with minimal paperwork.
What is a balloon payment and should I have one?
A balloon payment (or residual) reduces your monthly repayments by deferring a lump sum to the end of the term. We’ll help you calculate the best structure to keep repayments affordable while protecting your equity in the car.
What type of car insurance do I really need?
In Australia, CTP (Compulsory Third Party) insurance is mandatory and often included in your registration, but it only covers injury to people. We assist with Comprehensive Insurance for full protection against damage, theft, or write-off — ensuring your car and your wallet are protected.
Can I include car insurance in my finance package?
Yes — many of our clients often bundle comprehensive insurance with their car finance for convenience. This helps you manage repayments and ensures your vehicle is fully covered from day one.
How do I find the best car insurance quote?
We use leading Australian insurers like to match your car’s value and your driving habits. Our goal is to find the right balance between price and protection, not just the cheapest premium.
What happens if my car is written off?
If your car is declared a total loss, your insurer pays the agreed or market value, less any excess. Our team helps can assist you with every step to then fast-track your next car purchase.
Can I switch insurers anytime?
Yes — you can change insurers at renewal or mid-term. You will need to cancel your old policy, receive a refund on unused premiums, and move to your new insurer without losing coverage for peace of mind.
Is paint protection worth it when buying a new or used car?
Yes — ceramic or polymer paint protection helps preserve your car’s shine, resist fading, and improve resale value. It’s a cost-effective way to protect your car’s exterior long-term.
What’s the best interior protection for car seats and carpets?
Fabric and leather protection guard against spills, stains, and UV damage, helping your interior stay cleaner for longer. We offer professional-grade interior protection packages for new and used cars.
Can I get window tinting and paint protection after delivery?
Absolutely — our nationwide partners can apply tinting, paint, and fabric protection post-purchase, often within 24–48 hours of delivery.
Do protection packages affect my warranty or insurance?
No — when applied by certified technicians, these products are fully compliant and often extend your car’s resale appeal.
How much does full vehicle protection cost?
Comprehensive protection packages typically range in price depending on the vehicle type and finish. Reach out to the team and we’ll be in touch to provide a transparent quote upfront with no hidden fees.